Privacy Policy
1. Introduction
Welcome to crispstore. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.crispstore.store (the “Site”) or interact with our services. By using the Site, you agree to the practices described herein.
2. Information We Collect
2.1 Personal Information
We may collect information that identifies you personally, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed by third‑party payment providers)
2.2 Non‑Personal Information
We also collect technical data that does not directly identify you, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the Site
- Referral URLs
3. How We Use Your Information
We use the collected data for the following purposes:
- Processing orders and providing customer support
- Sending order confirmations, invoices, and shipping updates
- Responding to inquiries sent to [email protected] or via phone (+1 (214) 381-2340
- Improving the Site’s functionality, design, and content
- Personalising marketing communications, if you have opted in
- Complying with legal obligations and protecting our legal rights
4. Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service providers that perform order fulfilment, payment processing, shipping, and email delivery
- Legal authorities when required by law or to protect our rights
- Business partners for joint marketing activities, only with your explicit consent
5. Data Retention
We retain personal information only as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Transactional records are kept for a minimum of seven (7) years for tax and accounting purposes.
6. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal data by contacting us at [email protected]
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications at any time
- Request a copy of your data in a portable format
We will respond to legitimate requests within a reasonable timeframe.
7. Security Measures
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience, analyse traffic, and deliver personalised content. You can manage cookie preferences through your browser settings.
9. Links to Third‑Party Sites
The Site may contain links to external websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third‑party sites you visit.
10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Site after revisions indicates your acceptance of the updated terms.
11. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +1 (214) 381-2340
Address: 1561 Southwest 11th Way, Dallas, Texas 75234, United States